Product return

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Returns Policy

  • Once an order has been placed and payment has been taken, the order cannot be cancelled.
  • Items purchased at salomon.com.au may be returned up to 30 days after the original purchase date.
  • Items must be in as new condition and returned in their original packaging.
  • Items purchased anywhere except salomon.com.au must be returned to the original place of purchase.
  • Refunds are issued in the form of the original payment. Salomon will provide a full refund for the value of the purchased item in the same form as the original payment
  • We don’t accept direct exchanges. Instead, we offer a return and re-order policy for purchases through our online store.
  • Refunds may take between 5-7 business days to process once an item has been delivered to our warehouse.